Delivery & Returns

SHIPPING

We offer Free UK Delivery and same day dispatch Monday to Friday for orders placed before 12 noon. Orders placed after this time will be dispatched the following working day.

United Kingdom Delivery

Free UK delivery.

  • All orders with the Free UK delivery option will either be sent using Royal Mail First Class Signed For with 1 – 2 days delivery aim. Or in the case of bulky orders with oversized gift boxes orders will be sent via myHermes.
  • If you wish for a different service to be used please just contact me – A charge may apply for any shipping upgrade.

Europe Delivery

Europe shipping £7.95

  • All orders to Europe are sent via Royal Mail’s International (signed for) service with a delivery aim of 2-5 working days for Western Europe and 3-5 working days for Eastern Europe.

International Delivery

International shipping £14.95

  • All orders to America, Canada, China & Japan are sent via Royal Mail International service with a delivery aim of 5 to 7 working days. This is a flat rate service ideal for wholesale / large orders – Prices shown are tracked within the UK only If you would like another service please email Alexandra for a no obligation shipping quote.

If you would like a personalised shipping quote for any order to any country please email Alexandra for a no obligation shipping quote.


PACKAGING

Your order will arrive bubble wrapped with care. Including gift wrap in tissue paper with colourful bows or presented in a gift bag or box. The choice of packaging is determined by the postal requirements of the piece.


PAYMENTS

Shop with confidence. We process orders securely with PayPal.

A Paypal account is not required to shop as a Paypal guest. However should you prefer we can also accept Bank transfers – Please email your order to Alexandra at queenies-bazaar@hotmail.co.uk


RETURNS

I’m passionate about the products I sell as well as the service I offer and want you to not only be satisfied with their purchase, but LOVE each piece!

If for any reason this isn’t the case and you wish to return an item please ensure you return your unwanted goods safely, as sold and unused, with all the original packaging and hang tags still attached within 10 days of receipt. Your refund (excluding any postage costs) will be processed once the goods have been received by Queenie’s Bazaar.

Refunds will be credited to your original method of payment. Please remember to obtain a proof of postage receipt for your records. I also recommend you use a postal service that insures you for the value of the goods you are returning.

This does not apply to items which have been altered to your request. Please email me first before returning any items so I know to expect them.