Terms & Privacy

Queenie’s Bazaar is a brand and online boutique specialising in true vintage jewellery and costume jewellery. All items are responsibly sourced and produced to high standards and we aim to provide an excellent service.

Terms & Conditions

When placing an order with Queenie’s Bazaar, you undertake that all details you provide are true and accurate, and that you are an authorised user of the credit or debit card used to place your order via paypal.

Queenie’s Bazaar must receive full payment of all goods ordered. Once payment has been received by us your order has been accepted and will be dispatched according to our shipping information.

Pricing and Availability

Whilst I try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If you order an item which is out of stock a full refund shall be given. All prices include VAT. Delivery costs will be charged in addition for orders. Such additional charges are clearly displayed where applicable and included in the ‘Total Cost’ of your order.

Product Condition

All items listed on the Queenie’s Bazaar website have passed my quality checks, ensuring that you receive only the best items possible.

The nature of vintage and retro items means they have been loved before and are not brand new.

We believe this adds to each piece’s character, and only offer items of superior quality. At time of packaging and dispatch, I carefully check to ensure that they remain in excellent condition. I endeavour to describe accurately, however actual colours and sizes may differ slightly in reality from the photographs. Please refer to measurements within the description for a size guide.

Colours

I have made every effort to display as accurately as possible the colours of all products that appear on the Queenie’s Bazaar website. However, the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate.

Copyright

All items displayed ‘Hand made by Queenie’s Bazaar.’ and the name ‘Queenie’s Bazaar’ are the copyright of Queenie’s Bazaar. The designs are owned by Queenie’s Bazaar and direct plagiarism will result in legal action.

Changes to Website

Queenie’s Bazaar reserve the right at any time and without notice to amend, remove or vary any page of this Website.

Returns Policy

The Queenie’s Bazaar returns policy can be found under Delivery & Returns.

Please email me first before returning any items so I know to expect them.

Delivery

Delivery is not guaranteed, but usually takes 1-2 working days for UK orders.

I always obtain proof of posting however cannot be held responsible for any packages that are lost in transit.

World Wide Shipping is available with details shown on the Delivery & Returns page – Alternatively please email Alexandra for a no obligation shipping quote.

Company Name, address and contact information

Alexandra Hall
Queenie’s Bazaar, 29 Dartmouth Ave, Willenhall, West Midlands, WV13 2PJ, England

E-mail address: queenies-bazaar@hotmail.co.uk

Disclaimer

Queenie’s Bazaar will not be held responsible for any liability or loss caused to the purchaser or user of this website.


Privacy Policy

This privacy policy sets out how Queenie’s Bazaar uses and protects your data and any information that you give Queenie’s Bazaar when you use this website.

Who we are

Alexandra Hall
Queenie’s Bazaar, 29 Dartmouth Ave, Willenhall, West Midlands, WV13 2PJ, England

E-mail address: queenies-bazaar@hotmail.co.uk

Our website address: https://www.queenies-bazaar.co.uk.

What personal data we collect and why we collect it

When shopping with Queenie’s Bazaar, we collect the following data: your name, billing address, shipping address and email address.
This information is collected for the purpose of processing your order, sending order confirmations, and delivering your order to the given address.

Personal data is also generated from technical processes such as comments, cookies and analytics.

Comments

When visitors leave comments on this website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Cookies

The Queenie’s Bazaar website use cookies for:
Google Analytics: to collect information regarding your usage of the website.
AddThis: to enable you to share our website content via Social Media.
Also if you have a Queenie’s Bazaar account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Analytics

Queenie’s Bazaar uses Google Analytics in order to better understand how our visitors use this website. This helps us to make changes to our website and offer a better browsing experiencing.
If you do not wish for Google Analytics to collect data regarding the usage of this website you can opt-out by visiting https://tools.google.com/dlpage/gaoptout?hl=en

Who we share your data with

We share limited specific information (Your Name and Shipping Address) to third parties (such as Royal Mail and MyHermes) in order to transport and deliver your purchases.

How long we retain your data

We’ll hold on to your information for as long as you have an account with Queenie’s Bazaar.
Otherwise we only keep your information and data for as long as needed in order to process and follow up emails or customer requests.
Analytics records are typically kept for one year. AddThis data is retained for up to 13 months.

What rights you have over your data

Your data belongs to you. If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Please note that before we are able to provide you with an exported file or erase your data, we may ask you to verify your identity.

At all times if you have an account with Queenie’s Bazaar you can see, edit, or delete your personal information at any time.

How we protect your data

The protection of your data is important to use.
All Information you enter onto the Queenie’s Bazaar website is protected by using Secure Sockets Layer (SSL) software, which encrypts the information you type into my website.

Payments

Most payments to Queenie’s Bazaar are made using PayPal. With PayPal, you can shop online securely and easily using your credit or debit card, bank account, or PayPal balance. PayPal allows you to make secure payments without revealing your card number or financial information to the seller.

In all cases when using PayPal or when paying with a cheque, postal order or bank transfer Queenie’s Bazaar never receives any of your card numbers or financial information.

Additional information

Queenie’s Bazaar may change this policy from time to time by updating this page.
Any updates will be noted below:
This policy was last updated on 25th May 2018 in accordance with new GDPR regulations.

At all times we are committed to protecting our users information and data.

We do not sell, rent or disclose this data or any other information of any kind to any entity outside of Queenie’s Bazaar except to process your order and ship to you and unless required by law.

If you have any questions regarding this privacy notice please just contact me & I will be happy to help.
Alexandra Hall
E-mail address: queenies-bazaar@hotmail.co.uk