Overview
Welcome to the Queenie’s Bazaar website! The terms and conditions which apply to our website are set out below in this document.
These Terms and Conditions govern the use of our website and the purchase of products through our platform. By using our website and/or making a purchase, you agree to these Terms and Conditions.
The terms “we”, “us” and “our” refer to Queenie’s Bazaar.
Queenie’s Bazaar is a brand and online jewellery store specialising in true vintage jewellery, vintage inspired jewellery and handmade jewellery. We are committed to providing responsibly sourced products.
Your Order
When placing an order the information you provide in the order process must be true and accurate.
An order acknowledgement email will be sent to you detailing the item(s) you have ordered. We will then process your order.
Once you have placed your order, your jewellery will be carefully prepared and packaged ready for dispatch.
Description of Vintage & Pre-owned Goods
All images are of the actual item and show an accurate representation of the item and item condition.
Please note that: We stock previously owned and/or used vintage items which, by definition, cannot be expected to be in the same condition as brand new items.
Vintage items have been previously owned and lightly used. Some signs of age should be expected. All goods offered are described to the best of our knowledge and ability.
We always take great care to inspect each of our items and any known defects or restorations will be noted in the item description.
Our Condition Policy is to never sell broken or heavily worn items.
Please feel free to enquire about any products before purchasing.
Colours
We have made every effort to display as accurately as possible the colours of all products that appear on the Queenie’s Bazaar website. However, the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate.
Vintage Jewellery Manufacturing Process & Metal Content
Some vintage jewellery items we sell may contain trace levels of nickel, which could cause skin reactions in certain individuals.
Nickel is a common component in vintage pieces, particularly in jewellery made before modern regulations on its use.
While we strive to provide detailed descriptions of the materials used in each item, we cannot guarantee that all products are free from potential allergens.
If you have sensitive skin or an allergy to metals, please keep this in mind.
We advise customers with known allergies or sensitivities to contact us before purchasing for further information. Queenie’s Bazaar is not liable for allergic reactions or skin sensitivities caused by wearing our jewellery and we will always advise against wearing any jewellery that could cause a reaction.
Some items may also have small imperfections and/or tool marks from the manufacturing process. These are not normally classed by collectors as faults or damage and not necessarily mentionable in the description.
Please feel free to enquire about any products before purchasing.
Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If you order an item which is out of stock a full refund shall be given. All prices include VAT. Delivery costs will be charged in addition for orders. Such additional charges are clearly displayed where applicable and included in the ‘Total Cost’ of your order.
Copyright
All content available on this site, including and not limited to text, graphics, logos, images, and the compilation thereof (the content) are the sole beneficial property of Alexandra Hall – Queenie’s Bazaar – QB Vintage – Made by Queenie, and is protected by UK and international copyright laws, and as such may not be copied or reproduced or modified or published or distributed or displayed or exploited in any form whatsoever without our express prior consent in writing.
Changes to Website
Queenie’s Bazaar reserve the right at any time and without notice to amend, remove or vary any page of this Website.
Payments
All prices displayed on our website are in GBP (£). Payment can be made through our secure payment gateway via PayPal, or other approved payment methods.
A PayPal account is not required to shop as a PayPal guest. However should you prefer we can also accept Bank transfers – Please email your order to Alexandra at queenies-bazaar@hotmail.co.uk
By placing an order, you confirm that all information provided (including personal details, payment information, and delivery details) is accurate and complete. Once payment is successfully made, you will receive an order confirmation email.
We reserve the right to refuse or cancel any order at our discretion, including orders that contain incorrect pricing or stock errors.
Shipping and Delivery
We will aim to process (not deliver) your order within 24 hours of receiving your order.
Delivery is not guaranteed, but usually takes 1-2 business days for UK orders. All items are sent via Royal Mail. Free shipping offer 2 – 3 business days.
We always obtain proof of posting however cannot be held responsible for any packages that are lost in transit.
World Wide Shipping is available with details shown on the Delivery & Returns page – Alternatively please email Alexandra for a no obligation shipping quote.
International Orders and Import Duties and Taxes
For international orders, customers are solely responsible for payment of any customs duties, import taxes, or additional fees imposed by their local customs authorities to allow delivery of their order. Queenie’s Bazaar is not responsible for covering these fees, and failure to pay customs duties may result in the order being returned or destroyed by the shipping company. We are unable to offer any refund on orders with unpaid customs duties due to the costs incurred. We encourage customers to check with their local customs office for more information on import duties and taxes before placing an order.
Returns Policy
We hope you will be happy with your order. However if this is not the case you may open a return under the following conditions by first contacting us within 24 hours of receipt, indicating the order details and reason for return.
Return Period: You must notify us by email before returning your order back to us as stated above. You order must reach us within 14 days from delivery.
Condition: Your order must be returned in its entirety to be eligible for a refund. Items must be returned in their original condition including hang tags and tags, unworn and with all original packaging, cards and paperwork.
Hang tags and security tags must still be attached and undamaged.
Free gifts and or promotional items must also be returned if applicable.
Return Shipping Costs: Customers are responsible for the return shipping costs and delivery back to us.
Please note that: Items altered to your request. Personalised items and in interests of hygiene post earrings for pierced ears. Clip on earring pads and earring backs are none returnable.
Refunds: Once your return has been received and inspected by Queenie’s Bazaar. Refunds will be processed to your original method of payment and a notification will be sent to your email.
All goods must be returned in whole for refunds to be processed. Once the item(s) have been received by us refunds will be processed within 2-3 business days. Please allow a further 7 business days for your account to be credited by the payment processor.
We reserve the right to refuse refunds if items are damaged, incomplete, or not in their original condition as stated above under ‘returns’.
We do not refund delivery charges incurred by us for expedited shipping, or any other special arrangements associated with your order.
Product Care
Vintage jewellery, vintage inspired jewellery and handmade jewellery all require proper care to preserve the items beauty and longevity. We provide care tips with each purchase and these can also be found on our Jewellery Care page. Customers are responsible for following these instructions, and Queenie’s Bazaar will not be liable for damage caused by improper care or handling.
Limitation of Liability
While we take great care to ensure the quality of our products, Queenie’s Bazaar will not be held liable for:
– Damage or wear and tear caused by misuse, improper handling, or neglect of the jewellery after purchase.
– Any loss or damage caused by events outside our reasonable control, including delays in delivery caused by postal services, customs, or other external factors.
Errors, Inaccuracies and Omissions
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
Governing Law
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of United Kingdom.
Amendments to Terms and Conditions
We reserve the right to amend these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically.
Cookies
Our website uses cookies to distinguish you from other users, improve your experience, and analyse how our website is used. For detailed information on the cookies we use and how you can manage them, please refer to our Cookie Policy.
Privacy and Data Protection
We respect your privacy and are committed to protecting your personal data. Please refer to our Privacy Policy below for details on how we collect, store, and use your personal information.
Contact Information
Alexandra Hall
Queenie’s Bazaar, 29 Dartmouth Ave, Willenhall, West Midlands, WV13 2PJ, England
E-mail address: queenies-bazaar@hotmail.co.uk
Disclaimer
Queenie’s Bazaar will not be held responsible for any liability or loss caused to the purchaser or user of this website.
Privacy Policy
At Queenie’s Bazaar, we are committed to protecting and respecting your privacy. This section explains how we collect, use, and protect your personal data when you visit our website or make a purchase. By using our services, you agree to the collection and use of your information in accordance with this policy
Who we are
Alexandra Hall
Queenie’s Bazaar, 29 Dartmouth Ave, Willenhall, West Midlands, WV13 2PJ, England
E-mail address: queenies-bazaar@hotmail.co.uk
Our website address: https://www.queenies-bazaar.co.uk.
What personal data we collect and why we collect it
When shopping with Queenie’s Bazaar, we collect the following data: your name, billing address, shipping address and email address. Phone number optional.
This information is collected for the purpose of processing your order, sending order confirmations, and delivering your order to the given address.
Personal data is also generated from technical processes such as comments, cookies and analytics.
Comments
When visitors leave comments on this website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Cookies
The Queenie’s Bazaar website use cookies for:
Google Analytics: to collect information regarding your usage of the website.
AddThis: to enable you to share our website content via Social Media.
Analytics
Queenie’s Bazaar uses Google Analytics in order to better understand how our visitors use this website. This helps us to make changes to our website and offer a better browsing experiencing.
If you do not wish for Google Analytics to collect data regarding the usage of this website you can opt-out by visiting https://tools.google.com/dlpage/gaoptout?hl=en
Who we share your data with
We share limited specific information (Your Name and Shipping Address) to third parties (such as Royal Mail) in order to transport and deliver your purchases.
All third parties we work with are bound by data protection laws and are required to handle your personal information securely.
How long we retain your data
We’ll hold on to your information for as long as you have an account with Queenie’s Bazaar.
Otherwise we only keep your information and data for as long as needed in order to process and follow up emails or customer requests.
What rights you have over your data
Your data belongs to you. If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Please note that before we are able to provide you with an exported file or erase your data, we may ask you to verify your identity.
At all times if you have an account with Queenie’s Bazaar you can see, edit, or delete your personal information at any time.
How we protect your data
We are committed to ensuring that your personal data is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, no data transmission over the internet can be guaranteed to be 100% secure, and you use our website at your own risk.
Payments
Most payments to Queenie’s Bazaar are made using PayPal. With PayPal, you can shop online securely and easily using your credit or debit card, bank account, or PayPal balance. PayPal allows you to make secure payments without revealing your card number or financial information to the seller.
In all cases when using PayPal or when paying with a cheque, postal order or bank transfer Queenie’s Bazaar never receives any of your card numbers or financial information.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email. It is your responsibility to review this Privacy Policy periodically to remain informed about how we protect your personal data.
Additional information
At all times we are committed to protecting our users information and data.
We do not sell, rent or disclose this data or any other information of any kind to any entity outside of Queenie’s Bazaar except to process your order and ship to you and unless required by law.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at:
queenies-bazaar@hotmail.co.uk
For the purpose of applicable data protection laws and if not explicitly stated otherwise, we are the data controller of your personal information.